Help & Support

Welcome

Access to knoblr huddles.

Please visit the following URL to access knoblr huddles Application

https://huddles.knoblr.com/
Registering and Logging In

Registering and Logging in an Communication Domain - as a Admin

  • Registration on Knoblr Hudlles is simple, You can simply sign in with your Google account With Your Email ID .
  • Enter your email id, you will receive an OTP, once OTP is verified your registration process is complete.
  • Once you are on the Huddles portal, the first step is to create your Communication Domain.

Registering and Logging in an Communication Domain - as a User

  • Registartion on Knoblr Hudlles is simple, You can simply sign in with your Google account
  • Enter your email id, you will receive an OTP, once OTP is verified your registration process is complete.
  • See a list of all the Communication Domains you are part of, you can launch your Communication Domain from here.
Communication Domain admin dashboard
Interpreting the huddles document on the huddle space Dashboard
  • My huddles document
  • Recent huddles document
  • Folders in the Home Directory
  • Huddles document in the Current Week
  • Huddles document in the Prior week
  • Huddles document in the Earlier week
Huddle user profile

User profile can be accessed for:

  • Team Members (See a list of all the members in the current Huddle space, including the Leader)
  • Switch Huddle Space (See a list of your Huddle spaces for switching from one to another)
  • Change Password (Change your password for the current Communication Domain)
  • Profile (See your profile, you can edit your first name, last name and profile picture)
  • Sign Out (logout of the current Communication Domain)
  • Help and Support (Open Help and Support)
  • Privacy Policy (See Knoblrs Privacy Policy)
  • Terms and Conditions (See Knoblrs Terms and Conditions)
Interpreting the huddles document Card
  • Share icon
  • Thumbnail
  • The latest message title / date
  • Icon representing the owner of the message thread
  • The Lock icon
  • The Blocked icon
  • User identifier of the latest message in the huddles document thread
Folders
  • In the Folder panel
  • In the Dashboard
  • In the Folder
  • Navigation in and out of folders
  • Creating Folders
    • From the Folder panel
    • From the Dashboard
Moving huddles document to specific folders
  • You Can Drag And Drop a Huddle from current week section to any folder in the folder structure.
  • You Can Right Click on a Huddle and select move, this will open the folder structure, you can select any folder and move the huddle in to it.
Looking at:
  • Draft Huddles document

This section shows all of your “Draft” communication Huddles that you have started but not “Shared” yet. While you are in this mode you can continue to append your audio or video synchronized descriptions. When you are satisfied with the communication that you have created, you can then either share it with your peers.

  • Huddles initiated by me document
  • These are all the communications that were started or initiated by you. The icon with the hat indicates that the communication or the communication thread was initiated by you.

  • Recent huddles document
  • This is an ordered list of communications or communication threads, from most recent to least recent, between you and your peers. When you open any communication for review then that communication is time stamped with the current time, and as a result that communication becomes the most recent.

    • Huddles document that are shared with you

    These are all the communications or communication threads that were sent to you or shared with you. e.g. One of your peers could have asked you a question or a comment or answered a question that you may have asked or provided an opinion based on your earlier communication.

    • Huddles document that are Locked by the owner

    If you are the initiator or owner of a Huddle, i.e. you are the one who started the communication thread, then you can “Lock” this communication thread. When you do this then no other user can respond to this communication from the point in time when you locked this communication. The users with whom you shared this communication thread can still open, navigate and consume this communication but they will not be able to add any more responses to it.

    • Huddles document that are Blocked by the owner

    If you are the initiator or owner of a Huddle, i.e. you are the one who started the communication thread, then you can “Block” this communication thread. When you do this then no other user can either open or respond to this communication from the point in time when you blocked this communication.

    • Huddles document that are waiting for your response

    This is where you will see all those communications from your peers for which you have not yet created a response. It is entirely up to you whether you want to create a response or not.

    Searching for huddles document title, Elements in the huddles document, Voice descriptions in the huddles document

    You can search Huddles from the Search Bar present in the home screen of that Huddle Space, when you type some text you will see result of files with that name, files with the searched text, files which have the searched text in their transcript.

    Notifications

    Notifications tab can be opened from the bell icon in the top right corner of Huddle space

    Notification is received whenever:

    • A Huddle is shared with you
    • Someone creates a response on your Huddle.
    • Someone send you a CoEdit request.
    • CoEdit Control is requested back by the owner
    • You can either open a huddle or get a sneak peek from the notification panel, Once you open a huddle its notification will be removed
    Creating and modifying folders
    • You can create folders in a huddle space to organize your work
    • A new folder can be created by clicking on New button (on the top left corner) and choosing folder
    • By doing a right click in folders or current week area and selecting folder
    Creating a New huddle (Explained huddles document)
    • You can create huddle files in the Huddle Space home folder or any sub folder under it
    • New button (on the top left corner) can be used for creating a New Huddle
    • Right click in folders or current week area and selecting Huddle
    Opening a huddle: from the Dashboard or from inside a folder
    • You can open the latest communication in a Huddle by Double clicking on Huddle thumbnail
    • Select a Huddle and click on open Huddle option from My Huddles toolbar
    • Right click and choose Open Huddle.
    Composing and capturing the illustrations - During synchronous or asynchronous communication

    To Start Composing

    To Reply

    Composition Tools

    Viewing and exploring huddles document in a connected huddles document chain

    Attachment Tool

    Header and Footer Interaction

    Sharing Huddle
    • Share a huddle with other people in your Huddle Space.
    • Choose recipients and whether they should receive email alert about this share.
    • You can even type a message for the recipients.
    • Share a Huddle with other people outside your Huddle Space/ Communication Domain. Copy Link and share it with anyone.
    Co-Edit Huddle
    • You can give a CoEdit control of a huddle when you are editing it, co-editor can contribute in your huddle, only one person can co-edit at a time.
    • When you share, a dialog is shown for selecting the recipient.

    When you send a CoEdit request, the CoEdit icon is replaced by Requested, use it to.

    • Request CoEdit control back (a request will be sent to other person to release control of the Huddle)
    • Take CoEdit control back (get complete control of the Huddle)

    When you receive a CoEdit request, you see the Received, use it to.

    • Give Up Controls (give up CoEdit control of the Huddle)
    Webex Integration
    • The Webex modules enable you to monitor, create, retrieve, update, or delete messages, rooms, attachment actions, memberships, and teams in your Webex account.
    • You Can Start Your Web Ex Meeting With clicking on Video Conferencing Icon on Right Top Corner and Adding Participants You want to add in that meeting
    Zoom Integration
    • The Zoom modules enable you to monitor, create, retrieve, update, or delete conferences in your Zoom account
    • You Can Start Your Zoom Meeting With clicking on Video Conferencing Icon on Right Top Corner and Adding Participants You want to add in that meeting
























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